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The Financial Adviser’s 3-Step Guide to Perseverance

Advisers come to me for coaching as they find themselves working harder and harder to focus on what they want their outcomes to be, only to find that, at some point, they aren’t living up to their own expectations. When this happens, they feel frustrated, disappointed and anxious.

Successful advisers know they must dedicate themselves to working smarter by figuring out what works for them to lead them down the path to greater success, and what activities are time wasters and would be better off retired. The mantra needs to be, “Never give up on reaching your goals, just find innovative ways to persevere.”

William Feather said it best: “Success seems to be largely a matter of hanging on after others have let go.” In order to keep “hanging on,” you must define your purpose, continuously evaluate your activities and let your progress guide you to your destination.

Let’s take a deeper look at some best steps for this process and how they have helped one adviser.

Step 1: Know Your Purpose

If you want to see any great endeavor through to completion, you have to find a great reason to keep going. The best reason of all is knowing your purpose. The most important thing to do initially is define “why” you want to accomplish your goals, not necessarily “how”—that is secondary.

Todd, a 15-year veteran financial adviser, was frustrated at being on a production plateau when I first started coaching him. He asked me how he could work smarter and not just harder. Before getting into the details of what to do, I first needed to know his why. He confided in me that his mission was to help as many people as he could to set themselves up for a comfortable retirement.

Step 2: Evaluate Your Activities and Actions

Once you land on your purpose, it’s important to understand what’s working (or not). In other words, you must evaluate your activities and action steps to analyze if what you are doing is leading you in the right direction.

In Todd’s case, it didn’t take long to determine that he was working hard because he was using the wrong tools. Look at it this way: If your goal is to chop down a tree and you use a baseball bat, it’s going to take you a long time (if you ever get the tree down at all). All Todd needed to do was understand what prospecting tools were best for him, learn how to use them and establish a systematic way to evaluate the results. Over time, we did just that and he started to move people into and through the pipeline.

Step 3: Let Your Progress Guide You

When you know your purpose and sharpen your skill sets, you will increase the likelihood of successful outcomes. If you are struggling, it is so important to remember the proverb, “nothing succeeds like success,” and continue moving forward by using your recent milestones as stepping stones to reach new levels.

Todd saw the fruits of his labors and was excited because he was helping more people—and with much less effort than he had ever done before. In addition, he was no longer frustrated because he was off the production plateau that had prompted him to want to be coached. As a result, I explained that if he wanted to keep helping more people he had to regularly reinforce his purpose and fine-tune his skill sets.

Why The Adviser’s Guide to Perseverance Works

The reason this way of thinking works is because you have a tangible process for motivating persistence. In tough times when you feel like giving up, it is important to have a proven technique for creating tenacity.

If you would like a complimentary coaching session, email Melissa Denham, director of client servicing.

Dan Finley

Daniel C. Finley is the president and co-founder of Advisor Solutions, a business consulting and coaching service dedicated to helping advisers build a better business.


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How Financial Planners Can Make Summer Prospecting Enjoyable and Easy

The summer season sends many financial practices into the doldrums. Business-building efforts don’t stop completely, but they sure slow down. Clients might be away or not interested in coming to the office, and advisers and staff likely have days off or extended vacations booked. Summer days drift away from one to the next without much impact. Then September comes—and advisers realize the end of the year is going to arrive before they’re ready for it. And what were those business growth goals, again?

The Perfect Time to Prospect

This year, why not spend the dog days of summer building your business? Of course, have fun and enjoy some leisure time off, but also think of all the ways you can boost your firm’s visibility and attract your ideal clients. To help get you started, consider the following ideas—they will delight your community and are loaded with great prospecting opportunities.

Summer safety session. Schedule a summer safety session and invite parents and grandparents with young children. For example, a session titled “Keep the Kids Safe This Summer” could attract lots of people. For added reach—and a community event worthy of PR—invite a few guest speakers such as a pediatrician, lifeguard or water safety instructor. Whether you discuss sunburn, poison ivy, ticks or water hazards, a safety session can attract both clients and prospects. Take pictures, give small gifts of bubbles or sidewalk chalk, and you’ve got great talking points and pictures for your website and LinkedIn and Facebook pages.

Sports team sponsorship. Consider sponsoring a sports team for the summer. Think about it: your firm’s name and logo will appear on T-shirts worn by little kids trying to hit a ball off a tee or score their first goal in soccer. The pictures alone will make it worth the investment, as many towns put pictures of kids’ teams in local newspapers and on their websites. But you can do so much more:

  • Take pictures and put them on your website, with captions such as, “We’re proud to sponsor the Riverdale Green Hornets!”
  • Go to games and meet the parents and grandparents of the players.
  • Invite some of your clients to attend a game with you.
  • Sponsor a pizza party at the end of the season and mingle with the parents.
  • Bring popsicles or ice cream treats for the players and fans.

These simple activities can have a huge effect and get you talked about in the community, for very little expense.

Community events. If you’re a solo adviser or small firm, create an event for your clients that leverages a bigger event in your area. Many towns hold free summer concerts in a local park or show family movies on a big screen in a nearby field or stadium. Check out your local town’s recreation brochure or website to see what’s available, decide on a guest list and make your plans accordingly.

  • For clients with children, invite them to join you to watch family-friendly choices or the movie of the week. Tell them you’ll have blankets and refreshments ready and where you’ll be set up in the park. Bring coolers of soft drinks or ice cream novelties, have some boxes of movie candy and popcorn on hand, and you’re done!
  • For older clients, be sure you have lawn chairs available so that people will be comfortable, and bring some blankets in case the weather cools. If your town allows it, a simple wine and cheese picnic held outside while listening to music could be something your clients talk about long afterwards. And, of course, let your clients know their friends are welcome to join in the fun.

Ice cream social. Do you have a popular ice cream stand in your area? If so, invite clients to join you on a certain date and time and treat them to the ice cream of their choice. Yes, it really can be that simple! People are always looking for an excuse to get out in the summer, and who can turn down an ice cream cone? Especially one with sprinkles. Plus, you’ll be sponsoring a local business and having fun at the same time.

Putting Smiles in Your Posts

No matter what event you choose, don’t forget the power of pictures! Posting heartwarming photos of your events is an incredibly valuable way to spread your firm’s name and gain community goodwill. (Remember, you’ll need to get client approval for picture use, but most are happy to give permission.) Here are some simple ways to share the fun:

  • Post the pictures on your website, Facebook or LinkedIn page, or other social media platforms.
  • Send clients an email and attach a few pictures that they (or their children) are featured in. Your clients can post the photos to their personal Facebook pages—and hopefully mention your firm.
  • Create a collage of the pictures from your event and hang it in your reception area or conference room. This makes a great visual for prospects.

Making the Summer Sizzle

Summer can be the ideal time to plant the seeds for future growth. With some careful planning and creativity, you can turn the slow days of summer into growth momentum for your business.  Kristine_McManus_2_lg

Kristine McManus is chief business development officer, practice management, at Commonwealth Financial Network®, member FINRA/SIPC, the nation’s largest privately held Registered Investment Adviser—independent broker/dealer. Since joining the firm in April 2014, she has been working with affiliated advisers to grow their top line through the introduction of various programs, tools and coaching. Kristine holds the Chartered Retirement Planning CounselorSM designation, a master’s degree from Pennsylvania State University, and a BFA from Adelphi University.


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Design A Great Client Presentation to Get Results in 7 Steps

Whether you are thinking about a workshop or something simple to use one-on-one with clients, here are seven steps to help you structure a presentation that communicates your message and is designed to produce the results you want.

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  1. Know your purpose. What do you want to happen after your presentation? It shouldn’t be merely about increasing awareness or educating your audience. Rather know in advance specifically what you want your audience to do as a result of what they see and hear.
  2. Define the problem. What is the problem your clients and prospective clients want to solve? Is it retirement income they can’t outlive? Or managing risk? Or maybe it’s the problem they didn’t know they had! The first thing you should do is define the problem as your clients would describe or understand it.
  3. What is the conventional wisdom about the issue? What mistakes do clients often make in dealing with it? How do you see it differently?
  4. Sufficiently challenge your audience so that they realize that they can’t handle it on their own. Help them recognize that they need your help. Oftentimes this is best accomplished by asking key questions that challenge common assumptions people have or errors they make when trying to do it themselves.
  5. Assemble your points clearly and logically in a way that creates the structure or storyline for your presentation. What are the five (or six or seven) areas of needs and concerns that your target audience has? What are the key questions that people should ask? What are the mistakes that people often make?
  6. Provide your perspective. Once you’ve helped them understand that they have a problem, and why trying to tackle it on their own would be a mistake, it’s time to provide your perspective. This slide should say, “How I (or We) Can Help,” followed by some specifics that describe what you do to help people address the concerns you described.
  7. Describe next steps. This is your call to action – what you want them to do next, and what you will do to help them get started down the road to success.

Once you’ve created the overall structure, look for stories and images that create connection points with your audience and support your purpose. Limit your use of PowerPoint to illustrate rather than duplicate what you plan to say. Now you have a presentation that is designed to be memorable and produce your desired results.

Adam Kornegay

Adam Kornegay is a co-founder of Pathfinder Strategic Solutions. He has a background in marketing and business analytics. Coupled with his experience as a financial adviser, he helps a broad array of clients, from relatively new advisers to experienced planners, and consults with various financial services firms. He is a coach in the Messaging and Marketing Strategies FPA Coaches Corner

Susan Kornegay Headshot

Susan Kornegay, CFP®, is a partner at Pathfinder Strategic Solutions. After more than 30 years as a financial adviser, branch manager and practice management consultant, Kornegay enjoys helping financial planners define a comprehensive and consistent client experience and then market that experience in clear, client-friendly language. She is a coach, along with Adam Kornegay, RCC™​ in theMessaging and Marketing Strategy FPA Coaches Corner.