As you know, small business is not immune to internal conflict. But no matter the size of your office, a change of perspective may help you see an issue in a new light and find the resolution you’re looking for.
Of course, we’re all naturally clear on our own perspective and how to assess a certain situation or conflict. Seeing that same issue from someone else’s point of view, however, is a skill. But where do you begin? Well, someone wise once taught me a trick to view things through another person’s eyes. Odd as it may sound, it involves physical movement.
Let’s say, for example, there is a disagreement in your office about where a new staff person is going to sit. In this situation, each member of the team may have a different perspective.
- One staff member feels he should move to the open cube, which is slightly larger than his current space, because he is now the most tenured staff person in the office.
- The hiring adviser would like the new support person to be in that cube since it is closest to her office.
- Some staff members feel that, if the most tenured staff person moves, they all should move to be close to a particular adviser or to match space with tenure.
- Other advisers in the office think, who cares? Whatever.
- The office manager would like to take an approach that keeps everyone happy and productive.
Discover a New Point of View
While this scenario may seem a bit trivial, it is real life. I’m sure everyone has encountered a similar situation. Here, the knee-jerk reaction that all this is silly (can’t we just focus on work?) may not be valid. Instead, what if you were to physically sit in the open cube, the adviser’s office, other staff members’ cubes or other advisers’ offices? I think you just might discover that the issue is quite real.
The act of physically moving to a different space can help you see things from a new point of view. The issue you’re dealing with could be anything—deciding whether to spend more of the budget on marketing, coming to an agreement on the planning software that will meet the needs of all or even making the firm-wide decision about the best asset allocation for a client segment. You might not find the answer by sitting in your office and trying to understand it from the perspective of others. But you may find it by moving your body to a different location—any location. Physical movement is the tool to help you stand in someone else’s shoes.
Create a Powerful Solution
I was recently reminded of the value of changing space to gain perspective while visiting China. My perspective of the country was “off.” But as I stood in a new space that was 7,500 miles away from home, saw a few of the 1.4 billion people everywhere and breathed the air, I began to understand a different culture and left with a lasting memory of a country of building cranes. A change of scenery can do a world of good. And by truly experiencing a different perspective? You will have a greater chance of creating a more powerful solution.